The IT & eScience department is the central provider for digital services the institute. It provides its services to all members of the institute. The range of services includes mobile communication, workstation end devices, backend infrastructures such as servers, backup and networks, as well as Internet, IT security and research-related digital infrastructures.

The central point of contact for all questions is the Service Desk.

Our service offerings are brought to you by our staff members. Find out more about the people working in the department: People.

The department has evolved from the former IT coordination.
 

Service contact:

Service hours: 
Mon 9:00 - 12:00 & 13:00 - 16:00
Tue  9:00 - 12:00 & 13:00 - 16:00
Wen 9:00 - 12:00 & 15:30 - 17:00
Thu 9:00 - 12:00 & 13:00 - 16:00
Fri 9:00-12:00. In the afternoon we are happy to support you in D 002.

Limited availability of the IT-staff due to our weekly meeting every thursday from 13:00-15:00.

Please use our ticket system at  https://tickets.wzb.eu or support [at] wzb.eu for support requests. Outside the WZB network, VPN access is required to access the ticket system.

Phone: +49-30-25491-585
Email: =it [at] wzb.eu (works outside the WZB only with correctly configured email client or via webmailer)